Complaints Handler Jobs

As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end-to-end complaints process, from initial investigation through to final response, while maintaining compliance with FCA, DISP, and other relevant regulatory frameworks. What you’ll do: Investigate and Resp...

Job Title: Complaints Handler Contract Type: Fixed term for 6 months Salary: £33,723.55 (£37,101.56 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Rive...

hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end-to-end complaints process, from initial investigation through to final response, while maintaining com...

Job Title: Complaints Handler Contract Type: Fixed term for 6 months Salary: £39,154.91 Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we enco...

We’re looking for a motivated and customer-focused Insurance Broker to join our team. In this role, you’ll be responsible for providing accurate quotations, supporting the Branch and acting as a referral point for Trainees. You’ll work closely with clients across a range of channels, including in person, over the phone and via email, helping to maximise sales and retention through excellent communication, negotiation...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Mond...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Mond...

This role may also be known as a Customer Solution Specialist, Complaints Handler, Customer Resolution Executive or Customer Care Specialist. We are currently looking for customer focused problem solvers to come and join the team at our Customer Services offices in Burnley, Lancashire! As a Customer Service Advisor, you will handle a range of queries and complaints across multiple channels inc. Live chat, emails and ...

Italian Complaint Handler Glasgow City Centre 27,500 per annum Full-time- Permanent Are you fluent in Italian and English and passionate about delivering excellent customer service? Our client is a leading global insurance organisation with an extensive international presence and a strong reputation for financial strength, underwriting expertise and high-quality customer service. We are currently supporting them in t...

Job Title: Complaint Handler Salary: £27,500 - 35hrs per week Location: Glasgow Shifts: Hybrid working 3 days office, 2 days from home. Shift range between 8 am to 8 pm Mon to Fri and 9 am to 6 pm Sat/Sun Are you a Complaints Handler ready to take your career to the next level? Our client is one of the UKs leading motor finance companies who are a different kind of car finance lender they use a mix of technology, fin...

EQ Customer Resolutions has 25 years' experience of providing contingent resource and technology solutions to regulated industries, including banks, lending, pension, insurance, and the utility providers. We have supported our clients with every major complaint populations, covering pensions review, endowments, banking, Payment Protection Insurance (PPI), and car finance. Our projects range from one or two complaint ...

⭐ Why Join Davies ? At Davies , people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make. You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive: R eward platfo...

Complaints Handler Agile Hybrid Homeworking (office base Norwich)  Full time, 37 hours a week, Monday – Friday Starting Salary at £32,558 per annum, with future progression opportunities to £34,635 per annum Permanent Contract   About the role We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part in ensuring that complaints are handled efficiently and effectively, manag...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Are you a skilled communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where your empathy and investigative mindset can shine? If so, we have an exciting opportunity for you to join our client as a Temporary Complaints Handler! Job Title: Temporary Complaints Handler - 3 months Location: Covent Garden Start Date: ASAP Duration: 3 months Pay: £19.23 Hours: 09:00 - 18:00 - fully offi...

Are you a skilled communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where your empathy and investigative mindset can shine? If so, we have an exciting opportunity for you to join our client as a Temporary Complaints Handler! Job Title: Temporary Complaints Handler - 3 months Location: Covent Garden Start Date: ASAP Duration: 3 months Pay: £19.23 Hours: 09:00 - 18:00 - fully offi...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Client Contact Senior Consultant Location: Swindon (Hybrid – 3 days in office, 2 days from home) Salary: Up to £41,000 bonus excellent benefits The Opportunity We’re looking for a Client Contact Senior Consultant to play a pivotal role in ensuring high-quality adviser interactions, strong customer outcomes, and full adherence to FCA principles. This is a highly visible role where you’ll collaborate with internal team...

Are you a skilled communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where your empathy and investigative mindset can shine? If so, we have an exciting opportunity for you to join our client as a Temporary Complaints Handler! Job Title: Temporary Complaints Handler - 3 months Location: Covent Garden Start Date: ASAP Duration: 3 months Pay: £19.23 Hours: 09:00 - 18:00 - fully offi...

Are you a skilled communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where your empathy and investigative mindset can shine? If so, we have an exciting opportunity for you to join our client as a Temporary Complaints Handler! Job Title: Temporary Complaints Handler - 3 months Location: Covent Garden Start Date: ASAP Duration: 3 months Pay: £19.23 Hours: 09:00 - 18:00 - fully offi...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Working hours: Full time - 37 hours per week Schedule type: Hybrid working - expected office days 2 days per week (after initial 6 weeks training). However, this is dependent on business needs. The Role Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy homes for our residents—and we’re looking for someone ...